Sections in this guide (click to go to section):
- Download the app
- Subscribe to The Epoch Times
- Create an account (needed for multiple devices)
- Log in to the app
- Manage your account settings (name, email, password etc.)
- Manage mobile notifications
- Billing and cancellation
- Change your subscription (e.g. to print subscription)
Download the app
Download our app on the App Store (Apple) or the Play Store (Android) by clicking here.
Subscribe
You can subscribe on our website at ReadEpoch.com.au
It is also now possible to subscribe in the app. What's the difference? When you subscribe in the app, your app subscription is managed by the App Store (Apple) or Play Store (Android), and not by The Epoch Times. When you subscribe on our website, your subscription is managed by The Epoch Times, so our customer service team can provide more comprehensive support for you.
Create a new account
Please note: if you already have a Free or paid digital account with The Epoch Times, there's no need to follow this step: simply go ahead and Log in
If you want to access The Epoch Times content on other devices, you will need to create an account by tapping on the profile icon, then tap create account and follow the prompts.
Log in
To log in to your account on the mobile app, tap the profile icon to find the login screen.
Manage Account Settings
To manage your account, tap on the profile icon. Within the app, you can change your display name, password, notification settings and more.
If you don't find what you're looking for, log in to your account at TheEpochTimes.com on your browser on computer or mobile, and click on your account (top right corner) to manage your account settings.
If you need to change your email, you will need to contact us because this concerns how your account is synchronized across all your devices.
Manage mobile notifications
Go to your profile and tap Notifications to manage what kind of notifications you want to receive.
Billing and cancellation
Please call our customer service at 02-8988-5600.
If you subscribed through the app, go to your profile and tap Manage Subscriptions. You will be taken to the App Store or Play Store subscriptions page, where you can manage your subscription billing and renewal or cancellation.
As we do not manage in-app subscriptions, please visit the following links if you have more questions:
App Store (Apple):
Billing: https://support.apple.com/en-ca/billing
Cancellation: https://support.apple.com/en-us/HT202039
Play Store (Android):
Billing: https://support.google.com/googleplay/#topic=3364264
Cancellation: https://support.google.com/googleplay/answer/7018481
Change your subscription
If you would like to change your subscription (for example: to a print newspaper subscription), please contact us and our customer service team will be more than happy to help you!